Demo bookings nearly doubled in one month for a chronic care program
Paid ads, AI voice and text follow-up, and a LinkedIn AI agent that fill the medical director’s calendar with practices ready to talk about Chronic Care Management.
- Industry
- Chronic Care Management
- Engagement
- Since March 2025
- Status
- Live
+93%
practices booking demos, Jun to Jul 2026
2
new CCM customers in July 2026
$36.18
cost per lead vs $41.60 healthcare benchmark
Scope of work
What did Radius TeleMed hire Cream Digital to do?
Radius TeleMed runs Chronic Care Management (CCM) for medical practices: a Medicare program that supports patients with ongoing conditions between visits. Radius needed a steady supply of practices booking demos, and follow-up fast enough that no lead went cold. The Phase 1 targets were 70 to 90 qualified leads a month at $35 to $55 per lead.
- Generate qualified practice leads through Meta ads
- Call and text every new lead automatically until they book
- Book demos straight onto the medical director’s calendar
- Open a LinkedIn channel to practice administrators
What we did
What did Cream Digital build for Radius TeleMed?
- 01
AI outreach and scheduling agents
The first build, in 2025: voice agents with SMS opt-in, call reports for Radius’s virtual medical assistants, and a bilingual agent that books diagnostic studies.
- 02
Meta lead campaigns
CCM campaigns with monthly creative refreshes, each ad set judged on cost per qualified lead.
- 03
Instant AI follow-up
Every new lead gets an AI voice call, then texts on the following days, and the sequence stops the moment the dashboard sees a booking.
- 04
Direct calendar booking
The voice and text agents book on Dr. Daniel Korya’s calendar, with an instant confirmation and reminders 24 hours and 15 minutes before the demo.
- 05
LinkedIn AI outreach agent
Finds practice administrators on LinkedIn and sends the opener. When someone replies, an AI agent takes the conversation, answers questions, and books the demo.
- 06
One pipeline
Ads, LinkedIn, calls, texts, and bookings land in the same dashboard, with no-show tracking that restarts the reschedule flow automatically.
Built with
Meta AdsRetell AITwilion8nCal.comGojiberryNext.jsSupabaseFinished result
What was the result for Radius TeleMed?
The CCM calendar now fills from several channels at once. Practices booking demos went from 15 in June 2026 to 29 in July, and Radius signed two new CCM customers that month. In August, CCM leads cost $36.18, 13% under the healthcare benchmark.
- 29 unique practices booked demos in July 2026, up 93% from June
- 2 new CCM customers signed in July
- CCM cost per lead: $51.39 in June, $39.56 in July, $36.18 in August
- 1.94% click-through rate in August, against a 0.73% to 0.9% healthcare average
- The LinkedIn AI agent booked a demo on its own
Which Cream Digital services did Radius TeleMed use?
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